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"I wanted to drop you a quick note to thank you for all your help on our recent insulation blanket order. Every time I contacted your company, everyone was pleasant and helpful. Even when we had a last minute change it was handled very professionally. This high level of customer service makes Firwin one of the best companies to deal with. The blanket fits well, and we are very happy with the product and the great delivery you gave us. I would be happy to recommend your company to anyone who has a need for your products. Keep up the good work!"Christa North West - Buyer, NLB Corp.
"Take it from ne, I waited till last on my budget to get around to the energy recuperation from Firwin's Thermowrap blankets, but once I did the project the safety aspect has even out-weighed the savings from energy by eliminating burns from our extrusion equipment."Leo Blais - EET Astt, Project Engineer, Spartech Plastics
"I found Firwin Corp by doing a Google search for "exhaust insulation material" … made a call and talked with Brett Herman who was sure that he could help… Brett was professional and took the time to explain the different products that were available through Firwin. I received your materials yesterday and I installed them on my … exhaust system with terrific results! I was really impressed with the great customer service …Firwin products are top with me!"Dave Denmon - VP, Austin MotoSportsAssociation
"Firwin Alberta's removable insulation covers are a welcome addition to the Western Canada oil and gas market. Their professionalism, attention to detail, and outstanding customer service make them a pleasure to deal with."Moe L. - M &M Thermal Barrier Ltd.
"We send hand written drawings with engine information and we get a detailed quote with confirmed professional drawings with measurements soon after. Firwin Corp has been very easy to do business with."Paul Millson - Sales & Marketing, Gencare Services Limited
"We are still assembling the first machine. My technicians are impressed with the blankets. We have not started up the engine yet to see how warm they get, but I am confident they will work great. We will be needing at least 3 more sets in the near future, but I will get you plenty of time to get them ready. As of now, we are pleased with them. I will fax you the authorization forms right away."Gary D. - Manager, Methane Exhauster, Clarksburg, WV
"We received our battery box insulation blanket yesterday. We were impressed with the rapid delivery and high quality of your product."Blair F. - Test Coordinator, Engineering Operations, Ottawa
"Thank you very much for your follow-up, the spiral wrap arrived and the team took it to the field. You have been a pleasure to deal with."Janet L. G. - M.S. E.I.T., Operations Leader Compliance, CH2M Hill
"I appreciate the fast response on the quote. I have handed the quote off to purchasing and you should be getting something from them within the next few days. You have made the process really painless and I appreciate the follow up."Jay G. - Virginia Beach, VA
"Thank you for the samples and for the great job on the blankets. Everything fit up perfectly. We will be running the process soon and will inspect the blankets after a couple weeks to verify that the surface temps do not impact the inner lining. So far our operations people are impressed with them."Joseph C. - Chemops Production Engineer, Waterford, NY
"The insulation fits great! We may want to add more straps but this will do for testing."Christian T. - Burnaby, B.C.
"Firwin's customer service is outstanding. Joanne tries to pull in our orders when required. There are no quality issues. Firwin is a pleasure to work with."Deborah D. J. - Associate Specialist Buyer, Supply Chain Management
"Dealing with Firwin is always professional and very easy. The staff is well-versed in insulation technologies, and are prompt with a reply to my various technical inquiries. Firwin has consistently produced custom fabricated insulation blanket orders for me with an attention to detail and level of customer service unsurpassed in the industry."Ted Karas - Sales Engineer, Boulden Energy Systems
"Joash Katsivo has provided us with a very positive experience and has represented Firwin very well. Very pleased with the quality of the product."Brady S. - Wichita Falls, TX
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